Shipping
The Gazebos, Pergolas and Pavilions ship via LTL freight. The truck will come with a lift gate so no equipment is required to off load. You will be contacted by the shipping company to set up delivery. LTL freight will come on a tractor trailer with 50′ or longer trailer. If a tractor trailer cannot access your street Backyard Fun Zone, Amish Country Gazebos & the Shipper assume no liability. You will take the responsibility to schedule an appointment with the shipping company to:
a) Pick up your product at the terminal.
b) Meet the truck to transfer the freight to your vehicle.
Freight companies are only required to deliver your order to the bottom of your driveway. They do not go up your driveway or place your order in a specific location.
If you are not able to meet the shipping criteria you will be responsible for the shipping fee to return the freight.
Local Delivery
If you are in Michigan and within our delivery range we will delivery your product to you. We will pull in your driveway as we use pick up trucks and trailers to deliver but we can only off load in the driveway or next to it.
Warranty
10 Year Limited Warranty
- Guaranteed all pressure treated, southern yellow pine wood will not rot or become termite infested if installation instructions and upkeep procedures are followed.
- Should rot or termite damage occur during the 10 year limited warranty Amish Country Gazebos will supply new structural components to replace the damaged sections.
- Warranty is voided if the structure is relocated for the address given on the warranty registration.
- Registered warranties are non-transferable.
- Warranty period starts from the date of purchase.
Normal wear and tear will occur as your structure is used. Backyard Fun Zone & Amish Country Gazebos are not responsible for replacing items that have been damaged by normal wear and tear.
Because the structures are exposed the the elements, Backyard Fun Zone & Amish Country Gazebos are not responsible to replace or repair items that have been damaged by occurrences such as wind, rain, snow, hail, fire or any other acts of God.
For care and maintenance to ensure your structure is kept to warranty standards, please review your Owner’s Manual.
Need to submit a warranty Claim you can do so by clicking here.
Return Policy
All purchases are Final. We do not offer a refund or return after purchase or shipment.
If you choose to cancel before your item has shipped there is a 30% restocking fee.
Please inspect your product upon delivery. If any item is defective, damaged or your received the wrong item contact us immediately so we can evaluate the situation to get you the correct or new parts. Photos of the issue will be requested.
